NHTSA Complaint #11075397 — 2005 CHRYSLER PACIFICA

FRONT SUB-FRAME HAS RUSTED THROUGH RENDERING THE VEHICLE UNSAFE TO DRIVE. THIS IS THE EXACT SAME FAILURE AS MANY OTHER REPORTS YOU HAVE RECEIVED ON THIS VINTAGE, MAKE AND MODEL VEHICLE. FCA HAS REFUSED TO OFFER ANY ASSISTANCE TOWARD THE REPAIR AND MY LOCAL MECHANIC REPORTED THAT NEW REPLACEMENT SUB-FRAMES ARE NOT EVEN AVAILABLE - LEAVING CONSUMERS WITH THE CHOICE OF RECYCLING THE VEHICLE AT A SALVAGE YARD, REPAIRING IT WITH WHAT IS OBVIOUSLY FLAWED OEM COMPONENTS, OR KEEP IT AS LAWN DECORATION. I HAVE TAKEN THE VEHICLE OFF THE ROAD AND AM THANKFUL THE PROBLEM WAS DISCOVERED PRIOR TO MY WIFE OR SON EXPERIENCING A CATASTROPHIC FAILURE WHILE DRIVING. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE LOOSES A LIFE BECAUSE OF THIS DEFECT. BE PROACTIVE AND FORCE FCA TO REPAIR THESE FAILURES - REGARDLESS OF MILEAGE - OR THIS ORGANIZATION IS PART OF THE PROBLEM.