NHTSA Complaint #11186237 — 2014 HYUNDAI SONATA HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11186237
Vehicle	2014 HYUNDAI SONATA HYBRID
Component	ENGINE
Date of Incident	October 6, 2018
Date Filed	March 12, 2019
Mileage	56,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE IN MOTION GOING 60MPH, VEHICLE SPUTTERED AND THEN AN ALARM SOUNDED ALONG WITH A WARNING DISPLAYED ON THE DRIVERS SIDE SCREEN STATING "HYBRID SAFETY WARNING. PULL OVER AND DO NOT DRIVE." THE CAR WOULD NO LONGER ACCELERATE AND CAME TO A STOP. HAD TO RESTART THE CAR. THE SAME WARNING HAPPENED AGAIN THE FOLLOWING DAY WHILE IN MOTION GOING 50MPH. HAD TO GET OUT OF THE ROADWAY AND RESTART THE CAR. HYUNDAI REPLACED THE ENTIRE ENGINE UNDER MANUFACTURER WARRANTY (TOOK ABOUT 5 MONTHS). UPON RECEIVING VEHICLE BACK, THE SAME ISSUE HAPPENED IN THE FIRST 10 MINS OF DRIVING IT (ISSUE NOT FIXED). IT IS BACK AT THE HYUNDAI SERVICE CENTER AWAITING REPAIR.

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