NHTSA Complaint #11185922 — 2019 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11185922
Vehicle	2019 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	March 9, 2019
Date Filed	March 11, 2019
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE CAR RANDOMLY FAILS TO START WITH THE PUSH OF THE START BUTTON. IT SAYS TO PRESS THE BRAKE PEDAL AND THE BUTTON TO START, HOWEVER IT WILL NOT WORK. NOTHING HAPPENS. EVENTUALLY IT WILL START, COULD BE 1 MINUTE, COULD BE 10 OR 15 MINUTES. SOMETHING IS OBVIOUSLY WRONG. SERVICE OF COURSE COULD NOT DUPLICATE THE ISSUE, SO NOTHING WAS FIXED. IT HAS HAPPENED AROUND 5 TIMES IN THREE WEEKS. CAR IS BRAND NEW. I ASSUME THIS IS SOME ISSUE AFFECTING MORE THAN JUST MY VEHICLE. IF THE START BUTTON DOESN'T WORK, THERE IS NO OVER RIDING WAY TO START THE CAR.

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