NHTSA Complaint #11185882 — 2015 VOLKSWAGEN TIGUAN ENGINE

Complaint Details

ODI Number	11185882
Vehicle	2015 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	February 26, 2019
Date Filed	March 11, 2019
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THESE ENGINES ARE SUSCEPTIBLE TO CARBON BUILD-UP, WHICH MAKE THEM RUN EXTREMELY ROUGH, JERK, MISFIRE, AND OVERALL CANNOT GET UP TO SPEED WHEN COLD. THIS IS DANGEROUS, A WASTE SINCE MPG FALLS DRASTICALLY, AND COULD RESULT AN ACCIDENT. OVER NORMAL WEAR AT 70,000 MILES, MY TIGUAN NEEDED A MANUAL CARBON BUILD-UP REMOVAL FROM THE ENGINE CYLINDERS. THIS SERVICE COST OVER $1,200 FROM THE DEALER, WHICH IS OBVIOUSLY CAUSED BY A MANUFACTURE/ENGINEERING DEFECT! THIS PROBLEM IS WELL KNOWN ONLINE FROM OTHER VW OWNERS AND THE DEALERS, AS THE SERVICE ADVISERS KNOW RIGHT AWAY WHEN YOU DESCRIBE THE SYMPTOMS. PLEASE, HELP!

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