NHTSA Complaint #11185775 — 2012 DODGE CHARGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11185775
Vehicle	2012 DODGE CHARGER
Component	ELECTRICAL SYSTEM
Date of Incident	March 10, 2017
Date Filed	March 11, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN IT WAS TURNED IN EITHER DIRECTION. ROBERT LOEHR CHRYSLER DODGE JEEP RAM (567 E MAIN ST, CARTERSVILLE, GA 30121, (770) 382-5885) WAS NOTIFIED, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THERE WAS NO WARRANTY. A LOANER VEHICLE WAS PROVIDED AND THE VEHICLE WAS TAKEN BACK FOR THE STEERING WHEEL NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT ISSUED A STEERING RECALL REMEDY. THE DEALER STATED THAT THEY SERVICED THE VEHICLE FOR AN UNKNOWN MANUFACTURER STEERING RECALL CAMPAIGN AND ISSUED SEVEN TSBS FOR THE STEERING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

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