NHTSA Complaint #11185722 — 2018 JEEP COMPASS

THE ENGINE SHUTS OFF WITH NO WARNING WHILE IN MOTION, WE EXPERIENCED THIS 3 TIMES IN THE PAST FEW MONTHS. THE LAST TIME IT HAPPENED WE ALMOST GOT REAR-ENDED BY A SEMI TRUCK WHILE DRIVING ON THE STREET, LUCKILY THE DRIVER WAS ABLE TO PULL AROUND US HONKING HIS HORN THE WHOLE WAY THROUGH. I CALLED JEEP/ CHRYSLER CORPORATE TO EXPRESS THE SAFETY CONCERNS AND THEY ADVISED THAT "THE ENGINE WAS DESIGNED TO SHUT OFF WHEN THE OIL WAS LOW TO PROTECT ITSELF". I REPLIED THAT THE VALUE OF AN ENGINE DOES NOT COMPARE TO THE SAFETY OF MY FAMILY OR OTHER MOTORIST. THE DEALERSHIP TRACED THE ISSUE BACK TO THE OIL CONSUMPTION ON THE 4 CYLINDER ENGINES, THEY CLAIM THAT THROUGH THEIR OWN GUIDELINES IT IS OK FOR THE JEEP COMPASS TO BURN 1 QUART OF OIL EVERY 2,000 MILES (SEEMS HIGH). THE ENGINE BURNS THROUGH OIL AT AN ALARMING RATE AND IS DESIGNED TO SHUT OFF WHEN THE OIL IS LOW. THE 2018 JEEP COMPASS DOES NOT HAVE AN OIL PRESSURE GAUGE SO DRIVERS DO NOT HAVE A WARNING AS TO WHEN THE VEHICLE MAY POTENTIALLY SHUT-OFF. I COMPLAINED ABOUT THAT AS WELL AND THEIR RESPONSE WAS FOR ME TO CHECK AND ADD OIL EVERY TIME I PUMP GAS, SOMETHING YOU DON'T EXPECT TO DO ON A NEW VEHICLE. I WAS TOLD BY THE SERVICE MANAGER THAT THERE ARE A LOT OF COMPLAINTS ABOUT THE SAME ISSUE BUT HIS HANDS WERE TIED UNTIL CHRYSLER ISSUES A RECALL.