NHTSA Complaint #11185683 — 2018 CHRYSLER PACIFICA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11185683
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 7, 2019
Date Filed	March 10, 2019
Mileage	12,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.

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