NHTSA Complaint #11185682 — 2017 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11185682
Vehicle 2017 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I PURCHASE A 2017 HONDA CRV-EX WITH THE 1.5 LITER TURBO ENGINE. DURING THE PAST 6 MONTHS I'VE BEEN HAVING THE FOLLOWING PROBLEMS WITH MY VEHICLE ' THE OIL SMELL OF GAS, PASSENGER COMPARTMENT SMELL LIKE GAS, RISING OIL LEVELS, STALLING AND LOSS OF POWER. I UNDERSTAND THAT HONDA MOTOR COMPANY , LTD HAS RECALLED 350,000 HONDA CRV'S IN CHINA BECAUSE OF THE SAME PROBLEM. THE COMPANY IS CALLING BACK THOSE CARS TO RESOLVE A PROBLEM CAUSED BY AN UNUSUAL AMOUNT OF UN-COMBUSTED PETROL COLLECTING IN THE ENGINE'S LUBRICANT OIL PAN. HONDA DEALERSHIPS IN CANADA WITH OIL DILUTION PROBLEMS HAVE ALREADY STARTED REPAIRS OF THEIR 2017 & 2018 HONDA CR-VS AFTER IT WAS CONTACTED BY CANADIAN MOTOR VEHICLE ARBITRATION PLAN (CAMVAP). I WOULD LIKE HONDA TO BUY BACK MY VEHICLE UNLESS I RECEIVED THE SAME REPAIRS AS THE CANADIAN HONDA OWNERS, WHICH ARE THE FOLLOWING: 1.) PERFORMED N60 CAMPAIGN (OIL DILUTION) 2.) REPLACED CLIMATE CONTROL UNIT 3.) REPLACED DRAIN PLUG WASHER 4.) REPLACED OIL 5.) UPDATED PGM-FI AND TCM SOFTWARE. 6.) WARRANTY EXTENSIONS ON ALL ENGINE COMPONENTS FOR UP TO SIX YEARS FROM ORIGINAL DATE OF PURCHASE, WITH NO MILEAGE LIMIT. GIVEN THAT THE PROBLEM IS WELL DOCUMENTED, HONDA HAS A RESPONSIBILITY TO ADDRESS THE ISSUE IN AN OPEN AND TRANSPARENT MANNER. HONDA HAD KNOWLEDGE OF THE TURBO ENGINE DEFECTS THAT CAUSE FUEL TO ENTER THE ENGINE AND DID ABSOLUTELY NOTHING FOR AN ENTIRE YEAR. I SEEK A PERMANENT FIX TO THE PROBLEM, NOT JUST A FLUSHING OUT OF THE VEHICLE'S OIL RESERVOIR AS THE DEALERSHIP HAS ALREADY PERFORMED TO NO EFFECT. IF HONDA CANNOT REMEDY THE PROBLEM, I SEEK A FULL REFUND OF MY VEHICLE.

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