NHTSA Complaint #11185658 — 2009 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11185658
Vehicle	2009 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	March 9, 2019
Date Filed	March 10, 2019
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

SLIDING DOORS HAVE HAD NUMEROUS ISSUES THAT CAUSE THE DOORS TO LOCK UP AND FAIL. I HAVE HAD 3 ISSUES IN UNDER 5 YEARS WITH BOTH SLIDING DOORS LOCKING UP AND FAILING REQUIRING ELECTRICAL WORK TO BE DONE TO CORRECT THE PROBLEM. MY VEHICLE HAS JUST ABOUT 50K MILES AND HAS HAD 3 FAILURES WITH THE DOOR LATCHES NOT OPENING. THIS ISSUE NEEDS TO BE LOOKED AT AS A SEVERE ISSUE IN CASES OF SAFETY BECAUSE BOTH MY DOORS DO NOT OPEN AND THIS VEHICLE IS GENTLY USED FOR A 10 YEAR OLD VEHICLE. ANOTHER ISSUE WITH THE SLIDING DOOR IS THE HARNESSES THAT ARE INSTALLED FROM THE FACTORY. THEY FAIL AND THE WIRING BREAKS OVER 1 TO 2 YEARS. THIS IS AN ISSUE THAT HAPPENS WAY TO OFTEN.

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