NHTSA Complaint #11185484 — 2016 TOYOTA AVALON

THE FRONT TO BACK SIDE RUBBER WEATHERSTRIPPING THAT MOVES WITH THE SUNROOF AS IT OPENS AND CLOSES CONTINUES TO FALL OFF. THERE ARE TWO PIECES LIKE THIS, ONE ON THE DRIVER'S SIDE THE OTHER ON THE PASSENGER'S SIDE. THE TWO PIECES, EACH ABOUT 18 INCHES LONG AND TWO INCHES WIDE, LOOK LIKE BLACK RUBBER SMALL ACCORDIONS. WHILE DRIVING AND OPENING OR CLOSING THE SUNROOF, THESE STRIPS FALL OFF. DEALER HAS REINSTALLED MULTIPLE TIMES, BUT THEY CONTINUE TO LOOSEN AND FALL OFF WITH THE MOVEMENT OF THE SUNROOF. SOMETIMES THIS WILL OCCUR WHILE DRIVING AT HIGH SPEEDS AND DISRUPT THE DRIVER, IN THE LAST INSTANCE I EXPERIENCED, WHILE GOING 70MPH AND FALLING ONTO MY HEAD AND DISRUPTING MY VISION FOR A SECOND. THE DEALER (AND I) "FIX" THIS CONDITION BY REINSTALLING THE LOOSENED PIECE. BUT THE PROBLEM RECURS AND, IN MY VIEW, IS A SAFETY HAZARD. I CANNOT GET THE DEALER TO FOCUS ON THE SERIOUSNESS OF THIS PROBLEM AND THE POTENTIAL JEOPARDY IN WHICH IT PLACES DRIVERS. A BETTER FIX, THAN SIMPLE RE-INSTALLATION IS REQUIRED.