NHTSA Complaint #11185066 — 2018 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11185066
Vehicle	2018 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	February 26, 2019
Date Filed	March 8, 2019
Mileage	24,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

VEHICLE WAS BRIEFLY STOPPED IN TRAFFIC AT A LIGHT WITH ELECTRONIC START-STOP ENGAGED. WHEN FOOT WAS REMOVED FROM THE BRAKE, THE ENGINE STARTED BACK UP MOMENTARILY THEN SPUTTERED TO A STOP. THE ENGINE START/STOP BUTTON AND SHIFT KNOB WERE UNRESPONSIVE (COULD NOT SHIFT GEARS). NEUTRAL OVERRIDE CORD WAS PULLED, BUT INEFFECTIVE BECAUSE ELECTRONIC PARKING BRAKE STILL SEEMED TO BE ENGAGED. THE VEHICLE COULD NOT BE MOVED OUT OF TRAFFIC INTO A SAFE LOCATION AND HAD TO BE TOWED TO DEALERSHIP. HEATING AND POWER WINDOWS TURNED OFF AS WELL, AND POSSIBLY THE HAZARD LIGHTS WERE INEFFECTIVE (UNSURE BECAUSE IT WAS UNSAFE TO LEAVE THE VEHICLE AND CHECK).

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