NHTSA Complaint #11184862 — 2015 FORD FLEX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11184862
Vehicle	2015 FORD FLEX
Component	ENGINE
Date of Incident	March 3, 2019
Date Filed	March 7, 2019
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WRENCH LIGHT APPEARS ON DASH AND THE CAR LOSES ALL POWER - KNOWN AS "LIMP HOME" MODE. CODES CLEAR UPON RESTART. TOOK IT TO DEALER AFTER FREEWAY INCIDENT ON 2/17/19, DEALER FOUND NO CODES, STATED IT WAS MOTOR MOUNT. GOT THE CAR BACK ON 2/25/17, AND IT HAPPENED AGAIN WITHIN 30 MILES. WAS ABLE TO PULL CODE WITH MY OWN SCAN TOOL - P2111. KNOWN ERROR IN THROTTLE. THIS HAPPENED WHILE TRAVELING APPROXIMATELY 40 MPH, AND ONCE ON EXPRESSWAY, TWO ADDITIONAL TIMES AT AROUND 20 MPH

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