NHTSA Complaint #11002837 — 2015 FORD FLEX

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11002837
Vehicle	2015 FORD FLEX
Component	ENGINE
Date of Incident	June 2, 2017
Date Filed	July 3, 2017
Mileage	27,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

DRIVING THE VEHICLE ON THE HIGHWAY AND HEARD A CLUNK AND FELT A SLIGHT LOSS OF POWER AND CONTROL. PULLED OVER TO CHECK VEHICLE AND NOTICED FLAMES COMING UNDERNEATH THE ENGINE COMPARTMENT. CAR SOON BECAME ENGULFED AND WAS A TOTAL LOSS. THE ORIGIN AND CAUSE EXPERT HIRED BY OUR INSURANCE COMPANY SUSPECTS AN INJECTOR LINE CAME LOOSE ON THE ENGINE AND SPRAYED FUEL ONTO EXHAUST MANIFOLD.

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