NHTSA Complaint #11184606 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11184606
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	December 24, 2018
Date Filed	March 6, 2019
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE ENGINE START/STOP FEATURE OF THIS VAN IS FAULTY AND CHRYSLER KNOWS IT. BECAUSE THEY DO NOT HAVE A FIX FOR THIS ISSUE THEY CANNOT PLACE A RECALL. THIS ISSUE IS NOT LIMITED TO MY PERSONAL VAN. OUR PARTICULAR VEHICLE HAS LESS THAN 13,000 MILES AND HAS BEEN IN THE SERVICE DEPARTMENT 5 TIMES. 3 FOR THE SAME ISSUE. WE HAVE STALLED OUT IN INTERSECTIONS 4 TIMES. ONE TIME WE (WIFE AND CHILDREN) WERE ALMOST STRUCK BY A TRUCK. THIS IS A SERIOUS SAFETY ISSUE. AGAIN CHRYSLER IS AWARE AND ONLY OFFERED AN EXTENDED SERVICE AGREEMENT.

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