NHTSA Complaint #11184437 — 2018 HONDA CIVIC

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11184437
Vehicle	2018 HONDA CIVIC
Component	VISIBILITY/WIPER
Date of Incident	March 1, 2019
Date Filed	March 5, 2019
Mileage	241,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE VEHICLE WAS RUNNING AND IN PARK WHEN THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. IT WAS ABOUT 60 DEGREES OUTSIDE AND THE FRONT AND REAR DEFROSTERS WERE ON. THE GLASS WAS STILL IN NEW CONDITION. THERE IS NO REAL EXPLANATION. AMONG THE WITNESSES WAS THE SALES MANAGER TO THE DEALERSHIP. EVEN WITH THAT, THE DEALERSHIP STILL REFUSED TO TREAT IT AS A WARRANTY REPAIR.

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