NHTSA Complaint #11184343 — 2011 FORD FUSION STRUCTURE:BODY

Complaint Details

ODI Number	11184343
Vehicle	2011 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	December 15, 2018
Date Filed	March 5, 2019
Mileage	62,700 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE VEHICLE WAS IN A PARKING LOT AND I WAS GETTING READY TO GO INTO A STORE. IT WAS POURING DOWN RAIN. I AM DISABLED BUT AM ABLE TO DRIVE A VEHICLE. I WAS READY GETTING READY TO GET OUT OF THE VEHICLE. AS I TRIED TO OPEN THE DOOR HANDLE I FELT THE DOOR GO LOOSE AND THE DOOR WOULD NOT OPEN. THIS IS A HUGE SAFETY ISSUE. I HAVE KNEES THAT WERE FRACTURED AND I MUST WEAR KNEE BRACES ON THEM. I HAD TO CRAWL TO THE OTHER SIDE OF THE VEHICLE IN ORDER TO GET OUT. I REALLY HURT MY ARMS BY CRAWLING ACROSS THE VEHICLE. IT FLOODS A LOT IN HOUSTON WHERE I LIVE. THIS IS ANOTHER SAFETY ISSUE. I MUST BE ABLE TO GET OUT OF MY VEHICLE QUICKLY DURING AN EMERGENCY SITUATION SUCH AS FLOODING. FORD HAS RECALLED THE 2010 AND 2012 FUSIONS FOR THE DOOR HANDLES. WHY HAVEN'T THE 2011 FUSIONS BEEN RECALLED? THIS RECALL NEEDS TO BE DONE NOW.

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