NHTSA Complaint #11184325 — 2012 HYUNDAI SONATA STEERING:COLUMN

Complaint Details

ODI Number	11184325
Vehicle	2012 HYUNDAI SONATA
Component	STEERING:COLUMN
Date of Incident	December 11, 2018
Date Filed	March 5, 2019
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL MADE A CLICKING NOISE WHEN DRIVING AND MAKING TURNS. WHILE DRIVING OVER BUMPS IN THE ROAD, A KNOCKING NOISE OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEN HYUNDAI OF ALGONQUIN (LOCATED AT 771 S RANDALL RD, ALGONQUIN, IL 60102, (847) 854-6700) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

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