NHTSA Complaint #11184305 — 2012 TOYOTA HIGHLANDER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11184305 |
| Vehicle | 2012 TOYOTA HIGHLANDER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 59,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
HEARING A NOISE WHEN TURNING LEFT OR RIGHT AT LOW SPEED. STARTED AROUND WHEN IT WAS AROUND 45000 MILES BUT TOYOTA DEALERSHIP WAS UNABLE TO RECOGNISE IT OR REPRODUCE IT. NOW AT 63000 MILES VEHICLE IS OUT OF WARRANTY AND SERVICE CHARGE FOR REPLACING STEERING SHAFT IS ABOUT $1000, WHICH HAS TO BE SERVICED UNDER WARRANTY WHEN THE ISSUE ARISED. THIS IS A BIG SEVERE FAILURE ON TOYOTA SAFTEY CHECK AND HAS TO BE RECALLED AS MORE AND MORE CUSTOMERS HAVE THE SAME ISSUE.
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