NHTSA Complaint #11184265 — 2015 BUICK ENCORE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11184265
Vehicle	2015 BUICK ENCORE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 5, 2019
Date Filed	March 5, 2019
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

HAD TROUBLE GETTING INTO THE CAR THE ENGINE LIGHT AND POWER STEERING WARNING CAME ON. THE RADIO FACE WAS NOT WORKING BUT THE RADIO WAS ON WITH NO KEYS IN THE IGNITION. TRIED TO START THE CAR AND IT WILL NOT TURN OVER. TOOK SEVERAL MINUTES TO GET IN/OUT OF THE VEHICLE. ONCE I EXITED THE CAR I WENT BACK TO GET THE VIN AND AGAIN THE RADIO WAS ON NO KEYS IN THE IGNITION AND THE SERVICE POWER STEERING LIGHT CAME ON. I WAS JUST TRYING TO START MY CAR TO GO TO WORK AND IT'S LIKE IT'S POSSESSED

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