NHTSA Complaint #11184245 — 2015 KIA FORTE ENGINE

Complaint Details

ODI Number	11184245
Vehicle	2015 KIA FORTE
Component	ENGINE
Date of Incident	March 4, 2019
Date Filed	March 5, 2019
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ENGINE LIGHT CAME ON TOOK IT TO KIA THEY DID A TUNE UP AND FUEL FLUSH CAR SOUNDED TERRIBLE. TOLD ME THEY COULDN'T DIAGNOSE THE PROBLEM UNLESS THE ENGINE LIGHT CAME ON AGAIN. I TOOK IT BACK BECAUSE THE SOUND WAS WORSE 3 WEEKS LATER. THEY SAID I NEEDED A NEW ENGINE $7702 OR THEY COULD CHECK THE ENGINE FOR $2000 AND REPLACE IT IF NEEDED THE PRICE WOULD BE $7702 PLUS TAX. I DO NOT UNDERSTAND WHY IT SOUNDED WORSE AFTER THE TUNE UP OR WHY THEY DID NOT IDENTIFY THE PROBLEM BEFORE THE TUNE. THEY SAID IT WAS INTERNAL ENGINE FAILURE.

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