NHTSA Complaint #11183728 — 2019 VOLKSWAGEN JETTA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11183728
Vehicle	2019 VOLKSWAGEN JETTA
Component	WHEELS
Date of Incident	March 3, 2019
Date Filed	March 3, 2019
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

THE WHEELS FILL WITH SNOW ON THE INSIDE AND WHEN YOU GO TO DRIVE THE CAR IT IS SO UNBALANCED YOU CAN ONLY GO 30-40MPH. FIRST TIME DROVE IT TO THE DEALER AND THEY SAID IT WAS BECAUSE IT STICKS ON THE BACKSIDE/INSIDE AND HAD TO BE SPRAYED OUT WITH HOT WATER. THAT WORKED FOR AWHILE, NOW TRYING TO DRIVE IT TODAY IT IS HAPPENING AGAIN. VERY UNSAFE, DON'T KNOW WHEN IT WILL HAPPEN. MINNESOTA HAS LOTS OF SNOW AND THE ONLY REMEDY IS TO FIND A SELF SERVICE CAR WASH. IT ISN'T THE WHEEL WELLS, IT IS THE UNDERSIDE OF THE CAR. THIS IS A BIG SAFETY CONCERN, NOT TO MENTION THE INABILITY TO USE MY CAR. TOO COLD TODAY, CAR WASH NOT OPENED IN BELOW ZERO WEATHER!

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