NHTSA Complaint #11299542 — 2019 VOLKSWAGEN JETTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11299542
Vehicle 2019 VOLKSWAGEN JETTA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 2,050 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

ON 9/6/2019 I BOUGHT 2019 VW JETTA 1.4 T R-LINE TSI 16 VALVE DOHC TURBO 4 CYLINDER W/DIRECT FUEL INJECTION. HAD IT BACK TO THE DEALERSHIP THE FIRST WEEK COMPLAINING ABOUT THE GRINDING AND GROWLING NOISES UNDER 40 MPH RANGE WHILE DRIVING IN CITY TRAFFIC. I WAS TOLD BY ANOTHER DEALERSHIP IT IS NORMAL FOR 8 SPEED TRANSMISSIONS. ALSO SAID THE ONLY WAY STOP THE NOISE IS TO DRIVE IT IN SPORT MOD , NOT GOOD WITH GAS CONSUPTION BUT YOU WON'T HEAR IT. WHILE MAKING A U TURN AND COMING OUT OF A DRIVE WAY INTO CITY TRAFFIC, IT HAS UNPREDICTABLE ACCELERATION WHICH REALLY SHOCKED ME. I LEFT RUBBER AND THE WHEELS MADE A LOUD SOUND ON THE PAVEMENT. IT LARCHED TWICE AND I DO NOT TRUST THIS CAR.

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