NHTSA Complaint #11183694 — 2004 MITSUBISHI LANCER

TAKATA RECALL. HAD ORIGINAL AIRBAG REPLACED 2 YRS AGO. RECEIVED A LETTER FROM MITSUBISHI STATING I NEEDED TO HAVE IT DONE AGAIN. I CALLED CUSTOMER SERVICE FOR MITSUBISHI WHEN I LEARNED THEY NO LONGER HAVE A MITSUBISHI DEALERSHIP LOCALLY. I WAS ADVISED AT THAT TIME THAT THE NEAREST DEALERSHIP , IN EITHER DIRECTION, WAS 4-5 HOURS FROM WHERE I LIVE. I WAS ADVISED THAT I NEEDED TO CALL ALL THE MECHANICS IN THE AREA TO FIND ONE THAT IS CERTIFIED BY MITSUBISHI! IF I COULD FIND ONE AND THEY WERE MITSUBISHI CERTIFIED, THE WORK WOULD BE DONE AND MITSUBISHI WOULD PAY FOR IT. HOWEVER, THEY NEED TO HAVE CURRENT CERTIFICATION. I HAVE CALLED A FEW DEALERSHIPS IN THE AREA, BUT NO ONE HAS A CERTIFICATION FOR MITSUBISHI. I DIDN'T INSTALL THE BAD AIRBAGS. I WOULD HAVE TO TRAVEL TO EITHER OF THESE DEALERSHIPS, SPEND THE NIGHT IN A MOTEL, WAIT FOR THE APPOINTMENT AND WORK TO BE DONE, AND DRIVE HOME. THIS IS RIDICULOUS! IN THE MEANTIME, I HAVE RECEIVED A SECOND LETTER FROM MITSUBISHI STATING THAT I SHOULDN'T ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT OF THE CAR UNTIL IT'S REPAIRED. I DON'T KNOW IF THE DRIVERS SIDE AIRBAG IS ANY GOOD EITHER. I WOULD APPRECIATE ALL THE HELP YOU CAN GIVE ME. I FEEL LIKE MY CAR AT THE PRESENT TIME IS USELESS. I'M IN FEAR OF DRIVING EVEN TO THE GROCERY STORE.