NHTSA Complaint #11110816 — 2004 MITSUBISHI LANCER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11110816
Vehicle	2004 MITSUBISHI LANCER
Component	AIR BAGS
Date of Incident	May 15, 2018
Date Filed	July 11, 2018
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

TAKATA RECALL MY LOCAL MITSUBISHI DEALER, CUTTER MITSUBISHI (HTTPS://WWW.CUTTERMITSUBISHI.COM) HAS REFUSED TO FIX THE RECALL. I HAVE TELEPHONED MORE THAN FIVE TIMES, LEAVING DETAILED MESSAGES, INCLUDING BOTH THE AIR BAG RECALL AND NOT INCLUDING THE AIR BAG RECALL. THEY HAVE NEVER RESPONDED TO ONE TELEPHONE CALL, AND THEY NEVER ANSWER THE PHONE. I HAVE GONE TO THEIR WEBSITE AND LEFT A DOZEN REQUESTS FOR SERVICE NOTING I NEED THE AIR BAG RECALL FIXED, AND THEY HAVE NEVER, NOT ONCE, REPLIED TO ANY REQUESTS. THEY SHOULD BE FORCED TO FIX MY AIRBAG BEFORE IT KILLS ME AND THEY SHOULD BE PUNISHED WITH A SIGNIFICANT MONETARY PENALTY FOR ENDANGERING MY LIFE AND EVERYONE ELSE'S LIFE WHO CAN'T GET IT FIXED.

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