NHTSA Complaint #11183635 — 2018 SUBARU CROSSTREK

POWER TRAIN issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11183635
Vehicle 2018 SUBARU CROSSTREK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 3,150 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

VEHICLE WAS CLIMBING A RESIDENTIAL STREET WITH A GRADUAL INCLINE IN SNOW APPROXIMATELY 3 INCHES OF FRESH POWDER WITH NO ICE UNDERNEATH. VEHICLE HAD ONLY 3,150 MILES ON THE ODOMETER AND THE TIRES WERE STOCK ALL SEASON YOKOHAMA WITH A GOOD MUD/TREAD RATING. THE VEHICLE WAS CLIMBING THE HILL VERY WELL UNTIL AT THE CREST A CHECK ENGINE LIGHT AND AWD LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE TIRES FAILED TO CLEAN THE SNOW PROPERLY AND I SLID BACK INTO A GUARDRAIL FOR APPROXIMATELY 500 FEET AND THERE WAS COSMETIC DAMAGE TO THE VEHICLE AS WELL AS THE RIGHT WHEEL WAS BENT. DEALERSHIP WHERE I TRADED THE VEHICLE INTO HAD 2 OTHER CUSTOMERS TRADE THEIR 2018 CROSSTREKS DUE TO POOR AWD SYSTEM AND VERY DANGEROUS ALL SEASON TIRES.

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