NHTSA Complaint #11183263 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11183263
Vehicle	2008 FORD ESCAPE
Component	STEERING
Date of Incident	February 23, 2019
Date Filed	February 28, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SHOOK AND MOVED LEFT AND RIGHT WHILE THE VEHICLE WAS DRIVING FORWARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. ALSO, WHILE THE VEHICLE WAS IDLING, THE STEERING WHEEL MOVED LEFT AND RIGHT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER STATED THAT THE COMPUTER MODULE WAS RE-CALIBRATED IN SEPTEMBER OF 2017. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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