NHTSA Complaint #11183252 — 2017 FORD F-350 SD

WHILE DRIVING MY 2017 FORD F350 LARIAT CREW CAB 4X4 LONG BED, I DROVE OVER AN EXPANSION JOINT ON THE HIGHWAY GOING AT APPROXIMATELY 65 MPH. UPON HITTING THE JOINT, THE FRONT END WENT INTO A VIOLENT OSCILLATION BOUNCING LEFT AND RIGHT. THE STEERING WHEEL WAS OSCILLATING SO VIOLENTLY THAT IT TOOK ALL THAT I HAD TO HOLD IT ON THE ROAD. I HAD TO REDUCE THE SPEED RAPIDLY FROM 65MPH TO 35MPH IN HEAVY TRAFFIC. LUCKILY NO ONE WAS IN MY RIGHT LANE, OR I WOULD HAVE IMPACTED THE SIDE OF THEIR VEHICLE. THIS FELT LIKE "DEATH WOBBLE" AS THE WHEELS WERE BOUNCING TO THE LEFT AND RIGHT WHEN IT HAPPENED. THIS IS THE FIRST TIME THAT THIS VEHICLE HAS HAD THIS HAPPEN. IT WAS PURCHASED NEW FROM A DEALER LOT IN KANSAS. APPROXIMATE MILEAGE IS 13,000. I TOOK IT TO THE DEALER HOW CLAIMED IT WAS A FAILED STEERING DAMPENER. THE DEALER REPLACE THE DAMPENER, BUT THE FRONT END STILL FEELS LOOSE AND UNWEIGHTED OVER BUMPS ON THE HIGHWAY AT SPEEDS OVER 50 MPH. THE WEATHER WHEN IT HAPPENED WAS SUNNY AND CLEAR. TRAFFIC WAS HEAVY BUT MOVING. THIS INCIDENT OCCURRED MARYLAND HIGHWAY 100. THIS IS A SERIOUS MANUFACTURER DEFECT THAT NHTSA NEEDS TO LOOK INTO AND RECALL THESE VEHICLES BEFORE SOMEONE GETS KILLED.