NHTSA Complaint #11182778 — 2017 RAM 2500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11182778
Vehicle 2017 RAM 2500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 2,470 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE CONTINUED TO COAST. ADDITIONALLY, THE CONTACT STATED THAT THE FREEWHEEL FEATURE WAS UNSAFE AND DESTROYED THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: HUNTINGTON RAM (5080 JERICHO TPKE, COMMACK, NY 11725, (631) 993-3300) AND BROWN'S JEEP CHRYSLER DODGE (483 NY-112, EAST PATCHOGUE, NY 11772, (888) 615-2184) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 2,470. *JS THE CONSUMSER STATED THE VEHICLE WAS NOT EQUIPPED WITH THE NECESSARY ENGINE BREAKING FEATUERS. *JS *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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