NHTSA Complaint #11182619 — 2017 FORD E-350

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11182619
Vehicle	2017 FORD E-350
Component	SUSPENSION
Date of Incident	January 15, 2019
Date Filed	February 26, 2019
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHILE DRIVING THIS VEHICLE AT HIWAY SPEED OF 60 MPH, I HIT A BUMP IN THE ROAD, THE VEHICLE STARTED VIBERATING VIOLENTLY IN THE FRONT END. THE STEERING WAS NEARLY UN-CONTROLLABLE. I TOOK THE VEHICLE TO MY DEALERSHIP WHERE THE ORDERED A PART THAT WAS SUPPOSED TO FIX THE PROBLEM. IT DID NOT FIX THE PROBLEM. THERE SEEMS TO BE AN ISSUE WITH THIS MODEL OF VEHICLE SINCE OTHER TRUCK OWNERS HAVE EXPERIENCED THE SAME PROBLEM. THIS IS A SERIOUS SAFETY CONCERN, AND SHOULD BE PLACED ON A RECALL.

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