NHTSA Complaint #11182130 — 2019 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11182130
Vehicle	2019 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	February 22, 2019
Date Filed	February 23, 2019
Mileage	526 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

VEHICLE WON'T START. IT'S THE THIRD TIME IN A WEEK. THE FIRST ONE TAKE 10 MINUTES TO START, THE SECOND TIME 15 TO 20 MINUTES AND THE THIRD TIME I CALL THE DEALER AND THEY SEND A TOW TRUCK(ALL TIMES THE VEHICLE WAS STATIONARY). THEY USE JUMPER CABLES. THEY SAID IN THAT MOMENT THAT BROBABLY IS THE BATTERY BUT THEY LEAVE UNTIL NEXT DAY. NEXT DAY CALL ME TO PICK MY COMPASS AND THEY SAID THAT IT'S NOT THE BATTERY THAT THE BATTERY IT'S OK AND THEY DON'T FIND NOTHING. I'M WORRIED BECAUSE I SEARCH ONLINE AND I'M NOT THE FIRST ONE WITH THE PROBLEM.

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