NHTSA Complaint #11181980 — 2018 HONDA ACCORD

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11181980
Vehicle 2018 HONDA ACCORD
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 10 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

IN COLDER WEATHER, THE VEHICLE MAKES A DRONE LIKE HUMMING NOISE, SIMILAR TO RUNNING A WET FINGER AROUND A WINE GLASS EXCEPT LOUDER. IF I OPEN THE WINDOW IT STOPS, IT ALSO STOPS BELOW 5 MPH. IT IS VERY DISTRACTING, I ALMOST WENT OFF THE ROAD TRYING TO FIGURE OUT WHERE THE NOISE IS COMING FROM. THE DEALER IS TELLING ME IT'S THE SPEAKERS, BUT WHY WOULD IT STOP WHEN THE WINDOW IS OPEN. I BELIEVE IT'S THE ACTIVE NOISE CANCELLATION ANC - ONCE THE VEHICLE WARMS UP 15 - 20 MINUTES THE NOISE STOPS. I FEEL THIS IS A KNOWN SAFETY HAZARD THAT HONDA IS TRYING TO FIGURE OUT. ONE DEALERSHIP TOLD ME THE "ENGINEERS ARE WORKING ON IT, BUT NO FIX AT THIS TIME". THIS IS A BRAND NEW VEHICLE AND IT ISN'T STOPPING. SEEMS LIKE HONDA IS HOPING FOR WARMER WEATHER BUT THAT IS NOT RIGHT. PLEASE HELP.

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