NHTSA Complaint #11181790 — 2015 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11181790
Vehicle	2015 FORD EXPLORER
Component	STEERING
Date of Incident	February 20, 2019
Date Filed	February 22, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING FAILED TO FUNCTION AND THE STEERING WHEEL SEIZED MORE THAN ONCE. IN ADDITION, THE ELECTRIC POWER STEERING, LOW BATTERY MODE, AND OTHER UNKNOWN WARNING INDICATORS FLASHED. THE VEHICLE WAS COASTED OFF THE ROAD, SHUT OFF, AND RESTARTED; HOWEVER, THE FAILURE RECURRED. BRUCE WALTERS FORD (302 S MAYO TRAIL, PIKEVILLE, KY 41501, (606) 444-2200) WAS NOTIFIED OF THE FAILURE AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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