NHTSA Complaint #11181537 — 2011 TOYOTA SIENNA

THE PASSENGER SIDE AUTOMATIC SLIDING DOOR CABLE BECAME FRAYED TO THE POINT THAT THE DOOR WOULD NOT OPEN EITHER AUTOMATICALLY OR MANUALLY. THIS IS A SERIOUS SAFETY ISSUE AS CHILDREN CAN GET TRAPPED IN THE VAN AND BE UNABLE TO EXIT IN AN ACCIDENT. A QUICK SEARCH ONLINE SHOWS THAT THIS IS A COMMON PROBLEM WITH THE TOYOTA SIENNA VAN. THE FIX IS VERY EXPENSIVE: THE PART ALONE IS $800 AND IT REQUIRES 5-6 HOURS OF LABOR. THIS SHOULD BE A RECALL ISSUE.