NHTSA Complaint #11180696 — 2016 THOR MOTOR COACH ACE UNKNOWN OR OTHER

Complaint Details

ODI Number	11180696
Vehicle	2016 THOR MOTOR COACH ACE
Component	UNKNOWN OR OTHER
Date of Incident	February 1, 2018
Date Filed	February 17, 2019
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE SLIDE MOTOR NEEDED REPLACING. IT WAS REPLACED ONCE UNDER WARRANTY AND THE SAME MOTOR REQUIRED REPLACEMENT AGAIN. SHORTLY OUT OF WARRANTY. OUT OF WARRANTY I WAS ABLE TO DETERMINE THAT WATER FROM THE ROOF WAS ABLE TO LEAK INTO THE MOTOR HOUSING AND WAS CAUSING THE MOTORS TO SHORT OUT. THE MOTORS REQUIRED REPLACING ARE LIPPERT HIGH TORQUE 500:1 MOTOR; IN-WALL SLIDE-OUT #287298

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