NHTSA Complaint #11180578 — 2005 NISSAN MURANO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11180578
Vehicle 2005 NISSAN MURANO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 160,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

WHILE DRIVING ON THE HIGHWAY THE 2005 MURANO SLOWED DOWN, I PRESSED MORE FIRMLY ON THE GAS AND IT DID NOTHING. I PULLED ONTO THE SHOULDER OF THE HIGHWAY AND THE CAR HAD SHUT OFF COMPLETELY. I TRIED RESTARTING THE MURANO SEVERAL TIMES WITH NO LUCK. I HAD TO CALL FOR A FLAT BED TOW TRUCK WHICH TOOK 5 PLUS HOURS OF ME SITTING IN THE FREEZING COLD WITH NO POWER IN MY CAR IN THE DEAD OF WINTER. VEHICLE WAS TOWED HOME AND I WAS TOLD I NEEDED A NEW BATTERY. I WENT TO PEP BOYS AND PURCHASED A BRAND NEW BATTERY AND HAD PEP BOYS INSTALL IT FOR ME. THE NEXT NIGHT AS I WAS DRIVING MY FIANCE TO HIS HOUSE THE 2005 MURANO AGAIN LOST MOMENTUM AND WITHIN SECONDS SHUT DOWN. AND AGAIN I COULD NOT TURN THE VEHICLE BACK ON. I HAD TO CALL FOR ANOTHER FLAT BED TOW TRUCK AND WAIT LUCKILY ONLY 3 HOURS THIS TIME FOR THEM TO SHOW UP. I HAD THE VEHICLE TOWED TO MY MECHANIC WHO REPLACED THE ALTERNATOR IN THE VEHICLE AND ANOTHER NEW BATTERY. THAT WAS IN NOVEMBER OF 2018, IT IS NOW FEBUARY 2019 AND I HAVE NOT HAD ANY ELECTRICAL ISSUES SINCE. WHY IS THIS NOT COVERED UNDER THE RECALL THAT THERE WAS FOR THE 2005 NISSAN MURANO? I DO NOT UNDERSTAND WHY THEY REFUSE TO COVER THE COST WHEN THEY HAD TO RECALL HUNDREDS OF THOUSANDS OF THIS CAR FOR THIS ISSUE AND YET MINE WAS NOT INCLUDED?????

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