NHTSA Complaint #11180170 — 2014 DODGE CHARGER

(PAB) I HAVE 2 RECALLS ON MY 2014 DODGE CHARGER THAT ARE SERIOUS SAFETY CONCERNS. THE AIR MAY EJECT METAL FRAGMENTS INTO THE INTERIOR OF CAR WHICH COULD CAUSE SERIOUS INJURY OR DEATH UPON COLLISION. I ATTEMPTED SEVERAL TIME TODAY TO GET ASSISTANCE FROM CHRYSLER/DODGE WITH A LOANER/RENTAL CAR UNTIL MY VEHICLE COULD BE FIXED. THE AIR BAGS NEEDED TO RESOLVE THE SAFETY ISSUE WILL NOT BE IN UNTIL AFTER FEB 26TH CAUSING ME NOT TO HAVE ADEQUATE SAFE TRANSPORTATION TO AND FROM WORK AND FOR MY FAMILY. I LIVE IN A RURAL AREA WITH 2 LANE HIGHWAYS AND TRAVEL 49.5 MILES ONE WAY TO WORK EACH DAY WITH DEER AND OTHER ANIMALS CONSTANTLY RUNNING INTO THE ROAD. I WAS TOLD BY CHRYSLER THAT I JUST NEED TO BE CAREFUL DRIVING BUT WAS ADVISED BY INSURANCE AGENT TO NOT DRIVE THE VEHICLE UNTIL FIXED AS ACCIDENTS HAPPEN UNANNOUNCED AND DAILY. NOONE WITHIN THE CHRYSLER ORGANIZATION WAS WILLING TO ASSIST ME WITH A RENTAL OR LOANER VEHICLE. I WAS CALLED BY AN AGENT WHO SET AN APPOINTMENT FOR MONDAY, FEB 18TH @ 3:30 KNOWING THAT THE AIR BAG WAS NOT IN STOCK. I AM EXTREMELY UPSET AND EXHAUSTED WITH THE 4 + HOURS I SPENT ON THE PHONE TODAY TO NOT RECEIVE ANY RESOLUTION. I WILL NEVER PURCHASE FROM CHRYSLER AGAIN AND REALLY NEED A SAFE RIDE FOR MYSELF, WIFE, 5 AND 6 YEAR OLDS, AND 2 WEEK OLD SON TO TRAVEL UNTIL THIS ISSUE CAUSED BY CHRYSLER IS RESOLVED.