NHTSA Complaint #11497573 — 2014 DODGE CHARGER

The contact owns a 2014 Dodge Charger. The contact received notification of the NHTSA Campaign Number: 19V018000 (Air Bags). The contact stated that the air bag housing had started to crack on the passenger’s side dashboard. The dealer was notified of the failure and the contact was scheduled an appointment; however, the contact was informed that the appointment needed to be rescheduled. The contact stated that there was no warning light illuminated however, there was an audible ding. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was awaiting a callback. The failure mileage was approximately 105,000.