NHTSA Complaint #11180025 — 2016 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11180025
Vehicle 2016 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

WHILE DRIVING THE INTERIOR INSTRUMENT LIGHTS SUDDENLY COME ON PARK BRAKE, 4X4, AIR BAG, TRACTION,ABS, ADVANCE TRAC, AND STEERING ASSIST. DURING THIS PROCESS THE BRAKES ENGAGE & THEN YOU CAN HEAR THE SCRUBBING SOUND OF THE BRAKES.THIS HAS HAPPENED MULTIPLE TIMES. I'VE RETURNED IT TO THE DEALER FOR SERVICE 3 TIMES, AFTER A MONTH OF DIAGNOSTIC TESTING & ROAD TESTING THE STEERING SYSTEM FAILED ON THE SERVICEMAN WHILE DRIVING IT. THEY INFORMED ME THAT THEY WANT TO RETURN THE VEHICLE TO ME WITHOUT MAKING ANY REPAIRS BECAUSE IT HAS NOT RE INITIATED THIS PROCESS IN THE LAST 3 DAYS. THIS IS A SAFETY HAZARD FOR ME AND ANY OTHER VEHICLE ON THE ROAD. FORD HAS INFORMED ME THAT IF THE STEERING GOES OUT WHILE DRIVING CALL ROADSIDE TO BRING IT BACK. TOTAL DISREGARD FOR MY SAFETY AND OR ANYONE ELSE. THIS EVENT OCCURS WHILE DRIVING, IT ALSO SHOWS THESE READINGS UPON STARTING THE VEHICLE. THIS HAS HAPPENED UNDER 30,000 MILES AND OVER THAT THRESHOLD. IT HAS HAPPENED ON MULTIPLE OCCASIONS.

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