NHTSA Complaint #11179851 — 2014 KIA OPTIMA

MY BOYFRIEND AND I TOOK A TRIP ON A SUNDAY AFTERNOON ABOUT 35 MINUTES FROM HOME. WE STOPPED JUST OFF THE HIGHWAY FOR LUNCH AND AS WE EXISTED THE PARKING LOT WE NOTICED A KNOCKING NOISE. WE CONTINUED DRIVING BUT THE KNOCKING WAS WORSENING. WE PULLED OFF THE HIGHWAY BECAUSE THE BEARINGS BEGAN TO MAKE A NOISE AND THE CAR SPUTTERED AS WE REACHED THE EXIT. WE BARELY MADE IT TO A GAS STATION WHERE WE PARKED THE CAR AND CALLED A TOW TRUCK. TWO DAYS LATER WE TRIED TO START THE CAR AND THE ENGINE HAS LOCKED UP. I'VE CONTACTED KIA SUPPORT AND THEY HAVE NOT RESPONDED, I'VE ALSO CONTACTED THE DEALERSHIP WITH THE SAME RESULT.