NHTSA Complaint #11176520 — 2005 TOYOTA TUNDRA

BOUGHT THE TUNDRA IN LATE 2014 FROM TOYOTA OF KEENE IN NH. WAS TOLD FRAME WAS CHECK AND THE RUST PREVENTION SPRAY WAS APPLIED, VEHICLE FRAMED LOOKED CLEAN AND HAD NO VISIBLE RUST , THEY COULDN'T PROVIDE ME WITH ANY RECORD OF THIS . IN FEBRUARY OF 2016. I TOOK THE VEHICLE TO GRAPPONE AND HAD NOTICED SOME RUST ON THE FRAME AROUND THE GAS TANK AND UNDER THE DRIVERS SIDE. GRAPONNE TOLD ME THAT THE FRAME SERVICE WAS COMPLETED AND THEY COULDN'T ( OR WOULDN'T) BE ABLE TO HELP AND NOTED THE SPRAY WAS INTACT. AFTER THAT THE POWER STEERING ROTTED AWAY WHICH GRAPPONE TOYOTA REPLACED AND AT THAT TIME I BROUGHT THE RUST TO THERE ATTENTION AGAIN . THEY SAID IT LOOKED NORMAL AND NOT TO WORRY. AFTER THAT I KEPT MY EYE ON IT. BROUGHT IT TO GET MY ANNUAL INSPECTION. THE TECH BROUGHT ME OUT SHOWED ME THE RUST AND TOLD ME THAT I HAD 1 OR 2 YEARS LEFT BEFORE THE FRAME WOULD NEED TO REPLACED OR REPAIRED DUE TO RUST . THE TUNDRA HAS 155.XXX MILES ON IT GETS WASHED REGULARLY . CONTACTED TOYOTA USA THEY TOLD ME THEY WOULD HAVE SOMEONE CONTACT ME. TOYOTA OF KEEN CALLED ME AND TOLD BE THE TRUCK WAS OLD AND THE PERSON WHOM I SPOKE WITH TOLD ME IT WAST HIS FAULT BECAUSE HE WASN'T THERE AND THE PROBLEM AREAS I DESCRIBED TOYOTA DIDN'T PAY THE TO SPRAY PROPERLY, ( PARTS PEOPLE CANT SEE UNLESS THEY REALLY LOOK) BUT I COULD DRIVE IT IN AND THEY COULD LOOK AT IT . I CALLED TOYOTA USA AFTER RECEIVING AN EMAIL THE NEXT DAY THAT STATED I HAD THERE POSITION REGARDING MY INCIDENT AND THE REP SAID IT WASN'T TOYOTA'S PROBLEM BECAUSE THE EXTENDED SERVICE PROGRAM WAS NOT A RECALL AND EXPIRED IN 2015 I FEEL THAT IF TOYOTA KNEW THERE WAS A PROBLEM WITH THESE FRAMES THEY MIGHT INCLUDED THEM WITH ALL THE OTHER MODELS A BUT THEY DECEITFULLY COVERED UP THE PROBLEM WITH A SPRAY THAT HIDES THE PROBLEM LONG ENOUGH TO MAKE THEM "OLD " AS THEY PUT IT . MANY OTHERS WOULD AGREE