NHTSA Complaint #11176292 — 2013 RAM 1500

I PURCHASED THIS 2013 RAM ON OR ABOUT JUNE 15, 2018. ON FIVE DIFFERENT OCCASIONS THE AIR RIDE SUSPENSION REQUIRES IMMEDIATE SERVICE ALARM WAS DISPLAYED ON THE DASHBOARD. I WAS DRIVING ON THE HIGHWAY THREE TIMES (ONCE WITH A SERVICE TECHNICIAN IN THE TRUCK), ONCE WHILE ON A RESIDENTIAL STREET AND ONCE WHILE PARKED. I TOOK THE TRUCK BACK TO THE DEALERSHIP, ZEIGLER OF PLAINWELL EACH TIME FOR REPAIRS. I FINALLY TOLD THEM TO KEEP THE TRUCK SO THEY LET ME SPEND NINE HOURS, LOOKING AT 12 TRUCKS, BEFORE SETTLING ON A 2015 RAM 1500. I SAY SETTLED BECAUSE THE FINAL TRUCK WAS THE ONLY ONE THAT ALSO HAS THE AIR RIDE SUSPENSION. I COMPLETED A PREVIOUS COMPLAINT ON THE AIR RIDE FAILING ON THE 2015 ON FEBRUARY 8, 2019, AS WELL. I JUST HEARD FROM THE DEALERSHIP THAT THE SAME PARTS FAILED ON THE 2015 AND THIS 2013, THE LEFT FRONT AIR SPRING AND THE PUMP & MANIFOLD ASSEMBLY. IF THESE PARTS KEEP FAILING OVER MULTIPLE YEARS THERE SHOULD BE A RECALL. THE RIDE GOES FROM SMOOTH TO DRIVING ON LOGS INSTEAD OF TIRES, REGARDLESS OF SPEED, SO THIS HAS THE POTENTIAL OF CAUSING A CRASH.