NHTSA Complaint #11176288 — 2014 HONDA CR-V POWER TRAIN

Complaint Details

ODI Number	11176288
Vehicle	2014 HONDA CR-V
Component	POWER TRAIN
Date of Incident	February 9, 2019
Date Filed	February 11, 2019
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

CAR SHAKES, JERKS, AND "JUDDERS" BETWEEN 20 AND 40MPH UNDER LIGHT ACCELERATION. THIS WAS DIAGNOSED BY A HONDA DEALERSHIP AS BEING THE ISSUE ADDRESSED IN HONDA TECHNICAL SERVICE BULLETIN 15-086, BUT THEY WILL ONLY FIX IT AT THEIR COST IF YOU ARE STILL UNDER WARRANTY. FIXING, ACCORDING TO HONDA REQUIRES REPLACING THE TORQUE CONVERTER, UPDATING THE PCM, AND REPLACING THE TRANSMISSION FLUID. THAT'S A PRETTY EXPENSIVE BILL FOR IT BEING THEIR SOFTWARE ISSUE IN THE FIRST PLACE. CAR ALSO MAKE A LOUD GRINDING NOISE ON COLD STARTS. WAS INFORMED THIS WAS AN ISSUE WITH THE VTC ACTUATOR, BUT THERE WAS NO FIX FOR IT.

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