NHTSA Complaint #11176047 — 2014 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11176047
Vehicle	2014 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	January 11, 2019
Date Filed	February 10, 2019
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE DRIVING APPROXIMATELY 45 MPH I NOTICED A LOUD SCRAPING NOISE FROM THE FRONT OF THE VEHICLE. ADDITIONALLY THE CAR FELT LIKE IT WAS BEING HELP BACK WHEN ATTEMPTING TO ACCELERATE. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHERE THEY DIAGNOSED A FAULTY POWER TRANSFER UNIT ($2,000 REPAIR). THE CAR HAD 81,000 MILES AND WAS NEVER USED FOR TOWING.

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