NHTSA Complaint #11175924 — 2016 FORD F-150

FROZEN DOOR LATCHES. DOORS FROZE SHUT IN 2017, AFTER OPENING, THE DRIVER'S DOOR APPEARED TO CLOSE, BUT FLEW OPEN ROUNDING A CORNER IN AN INTERSECTION. A SIMILAR ISSUE OCCURRED WITH THE REAR PASSENGER DOOR. JAN 24, 2018: WARRANTY SERVICE FOR A SIMILAR CONCERN, DOORS FROZEN SHUT OR AFTER OPENING WOULD NOT LATCH CLOSED (STATIONARY AND WHILE MOVING). TSB 16-0020 COMPLETED. FEB 2018: INTERMITTENT ISSUES WITH DOORS FAILING TO FULLY LATCH SHUT IN FREEZING WEATHER. THE DOOR WOULD OPEN APPROXIMATELY 1/2" WITH THE LOCK ENGAGED AND DOOR SHUT. DEC 22, 2018: WARRANTY SERVICE: PERFORMED CUSTOMER SATISFACTION RECALL 18NO3 TWO ADDITIONAL SERVICE VISITS REQUIRED BECAUSE THE LATCH MECHANISM WAS NOT OPERATING PROPERLY. PRIOR TO THE THIRD VISIT, THE DRIVER'S DOOR FLEW OPEN ROUNDING A CORNER WHILE DRIVING. AFTER THIRD VISIT IN EARLY JAN 2019, WE EXPERIENCE FREEZING TEMPERATURES (20S) FOR SEVERAL DAYS. THE TWO REAR DOORS (CREW CAB PICKUP) WOULD NOT UNLOCK USING THE KEY FOB; HOWEVER, THE FRONT DOORS OPERATED NORMALLY. THE DOORS REMAINED IN THAT CONDITION (LOCKED AND SHUT) FOR 2 DAYS BEFORE IT WARMED UP ENOUGH FOR THE DOOR LOCK TO CYCLE. AFTER OPENING REAR PASSENGER DOOR AND SHUTTING IT WHILE STATIONARY, I ATTEMPTED TO OPEN THE DOOR WHILE LOCKED. THE DOOR PARTIALLY OPENED 1/2" WITH THE LOCK ENGAGED. THE VEHICLE IS SCHEDULED FOR ANOTHER SERVICE VISIT ON FEB 13, 2019.