NHTSA Complaint #11175848 — 2018 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11175848
Vehicle 2018 FORD EXPEDITION
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 11,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I BOUGHT THIS NEW EXPEDITION JUNE OF 2018. IT HAS PUT ITSELF INTO DEEP SLEEP MODE 8 TIMES. 06/11/18, 08/09/18, 08/19/18, 08/22/18 TWICE!, 10/13/18, 11/11/18, 02/06/19. EACH TIME IT HAD TO BE JUMPED WITH ANOTHER LARGE VEHICLE TO START IT UP. THE FIRST TIME WAS JUNE 11TH JUST DAYS AFTER I BOUGHT IT. WE TOOK IT IN AND THEY SAID NOTHING WAS WRONG. IT HAS BEEN IN THE SHOP 3 MORE TIMES SINCE THEN AND THEY "CAN'T FIND ANYTHING WRONG" THEY ARE NOW SAYING THEY WILL REPLACE THE BATTERY BUT I FEEL ITS SOMETHING WITH ALL THE NEW TECHNOLOGY IN THE CAR AND IT WILL STRAND ME AGAIN. I HAVE LUPUS AND IT HAS STRANDED ME IN 105 DEGREES AND FORD ROADSIDE ASSISTANCE SAID THE COULDN'T COME FOR 1 HOUR AND 45 MINUTES. I HAD TO HAVE A STRANGER TRY TO JUMP IT WITH A SMALL CAR AND IT WOULDN'T CHARGE, THEN A TUNDRA THAT THE MARINA MANAGER DROVE PULLED UP AND HE FINALLY GOT MY CAR GOING....I CAN;T DRIVE A CAR THAT HAS DONE THIS SO MANY TIMES AND THE FORD CORPORATION SAID IT DOESN'T QUALIFY FOR A REPLACEMENT. THEY WANT ME TO DRIVE AROUND WITH CABLES IN MY NEW $83K CAR AND DEPEND ON OTHERS TO HELP ME WHEN I AM STRANDED!! I AM DEALING WITH SERVICE DEPARTMENT OF AUTOMAX FORD IN KILLEEN TEXAS. THEY HAVE BEEN KIND BUT UNABLE TO HELP ME. THIS LAST OCCURRENCE WAS FEB. 6, 2019

Related Complaints for the 2018 FORD EXPEDITION

Other ELECTRICAL SYSTEM Complaints

#11702098 I own a 2018 Ford Expedition, and the factory-installed backup camera has progressively failed. Initially, the camera...
#11692517 The sunroof on my 2018 Ford Expedition is leaking at multiple points and has become stuck and inoperable. The dealers...
#11673612 There was a recall for cam phasers etc under 21N03. My car was fixed in 2021 but the parts they put it in were not th...
#11645718 What component or system failed or malfunctioned TRANSMISSION, and is it available for inspection upon request YES H...
#11551639 I've had a couple of issues with my expedition since day 1. When I click on my memory seat to adjust seat/mirror etc...

Recent Complaints for the 2018 FORD EXPEDITION

#11719657 EXTERIOR LIGHTING Front passenger DRL fail in lower 2/3 of LED strip. Im afraid other cars won't see me as well. No warnings on the ins...
#11718934 POWER TRAIN The vehicle often feels like it is slipping when it is changing gears at lower speeds. When trying to accelerate qui...
#11715730 ENGINE My cam phasers failed. I had a 6 year, 72k mile warranty. All maintenance was done at the dealership at the correct t...
#11709452 POWER TRAIN At approximately 100,500 miles, my 2018 Ford Expedition XLT 3.5L EcoBoost developed loud rattling noises consistent w...
#11708963 EXTERIOR LIGHTING Passenger side DRL (daytime running light) has dimmed and turned purple. Upon further research, this is happening to ...
Check any vehicle history by VIN - Free vehicle history report