NHTSA Complaint #11702098 — 2018 FORD EXPEDITION

I own a 2018 Ford Expedition, and the factory-installed backup camera has progressively failed. Initially, the camera display was intermittent—sometimes showing the rear view and other times freezing or going black. The issue has now worsened to the point that the camera no longer turns on at all when the vehicle is placed in reverse. This failure presents a significant safety hazard, as the rearview camera is critical for detecting pedestrians, obstacles, and other vehicles—especially in a large SUV with limited rear visibility. The loss of this feature increases the risk of an accident while reversing. Additionally, this defect renders the vehicle non-compliant with Federal Motor Vehicle Safety Standard (FMVSS) No. 111, which requires all vehicles manufactured after May 2018 to have a functioning rear visibility system. Because the Expedition was sold with this federally mandated safety equipment, the complete failure of the camera should be considered a safety defect. I am requesting that NHTSA investigate this issue, as it appears to be a widespread problem among Ford vehicles of this model year, and urge Ford to provide a corrective action or repair.