NHTSA Complaint #11175210 — 2017 LEXUS RX350

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11175210
Vehicle	2017 LEXUS RX350
Component	SERVICE BRAKES
Date of Incident	February 5, 2019
Date Filed	February 8, 2019
Mileage	9,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

SOMETIMES WHEN I TRY TO START THE CAR, THE BRAKE PEDAL WILL NOT DEPRESS, I GET A MESSAGE THAT SAYS “BRAKE POWER LOW”, AND THE CAR WON’T START. THERE IS A RECALL ON 2017 RXS FOR AN IMPROPERLY INSTALLED BRAKE BOOSTER, BUT IT DOESN’T COVER THIS VIN. FROM READING ABOUT SIMILAR COMPLAINTS FROM OTHER RX OWNERS THAT ARE ABLE TO SOLVE THE PROBLEM BY REPLACING THE BRAKE BOOSTER, I THINK THAT IS THE PROBLEM. BECAUSE OF THAT, I THINK THE RECALL DOES NOT COVER ALL VEHICLES AFFECTED AND SHOULD BE EXPANDED.

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