NHTSA Complaint #11175161 — 2010 MAZDA MAZDA5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11175161
Vehicle	2010 MAZDA MAZDA5
Component	STRUCTURE:BODY
Date of Incident	February 1, 2019
Date Filed	February 8, 2019
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

REAR SLIDING DOORS OF MAZDA 5 ARE FREEZING SHUT WHEN PULLING ON HANDLE DOOR OPENS SLIGHTLY AND FRREZES. DOOR THEN CANNOT BE OPENED OR CLOSED AND THEN HAVE TO DRIVE CAR WITH A PARTLY OPENED REAR DOOR. THIS IS HAPPENING ON BOTH REAR DOORS. THE VEHICLE WAS PARKED DURING THE DAY IN A CARPARK. THIS HAS NOW HAPPENED ON 6 SEPARATE OCCASIONS AND IS VERY UNSAFE. DOOR LATCH IS FREEZING AND WILL NOT OPEN OR CLOSE REAR SLIDING DOORS. DOOR WILL START TO OPERATE NORMALLY ONCE CAR IS DRIVEN INTO A HEATED GARAGE AND RETURNS TO ABOVE FREEZING TEMPERATURES.

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Other STRUCTURE:BODY Complaints

#11058439 — January 4, 2018 — WHEN THE TEMPERATURE IS BELOW FREEZING, THE DOOR DOES NOT LATCH. I BEGAN TO DRIVE THE VEHICLE AND THE DOOR SLID OPEN...

#10643790 — October 10, 2014 — I WAS DRIVING HOME AFTER DROPPING MY THREE CHILDREN OFF AT SCHOOL. THE ROAD THAT I LIVE ON IS WOODLAKE PKWY AND THE S...

#10465269 — July 11, 2012 — TL* THE CONTACT OWNS A 2010 MAZDA MAZDA 5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN E...

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