NHTSA Complaint #11175084 — 2007 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	11175084
Vehicle	2007 CHEVROLET IMPALA
Component	STEERING
Date of Incident	July 11, 2018
Date Filed	February 7, 2019
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. A WARNING INDICATOR WITH A QUESTION MARK APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND A NEW POWER STEERING SYSTEM WAS INSTALLED; HOWEVER, THE STEERING FAILED AGAIN ALONG WITH THE ELECTRICAL SYSTEM. THE ELECTRICAL SYSTEM WAS REPAIRED LATER. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

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