NHTSA Complaint #11175029 — 2016 CHEVROLET SILVERADO 1500 WHEELS

Complaint Details

ODI Number	11175029
Vehicle	2016 CHEVROLET SILVERADO 1500
Component	WHEELS
Date of Incident	February 1, 2017
Date Filed	February 7, 2019
Mileage	7,582 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 70 MPH OR HIGHER, THE VEHICLE SHOOK. THE HIGHER THE SPEED, THE MORE IT VIBRATED. THE VEHICLE WAS TAKEN TO BOCH CHEVROLET (381 PROVIDENCE HWY, NORWOOD, MA 02062, (781) 332-4226) SEVERAL TIMES. THE WHEELS WERE RE-BALANCED, BUT THE FAILURE OCCURRED WHEN THE DEALER TEST DROVE THE VEHICLE. THE MANAGER STATED THAT THE VEHICLE PERFORMED NORMALLY. THE CONTACT CALLED THE MANUFACTURER, WHO HAD A SENIOR MANAGER LOOK AT THE CASE. THE CONTACT WAS REFERRED HIM TO ANOTHER UNKNOWN DEALER WHERE THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 7,582.

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